Our focus

We design digital services that get great results by designing around the way your customers (or users) think, feel and behave.

We are specialists in digital insight and innovation and have three key areas of focus:

Our work


Some of our clients

Aegon Channel 4 Barclaycard CABI British Gas British Library easyJet Department for Education Department for International Development Edrington

Do you recognise these challenges?

Get in touch

How to be confident you are making the right design decisions for your users

Building a clear understanding of your customers to inform your digital services strategy

How to prototype a new digital proposition quickly to gain project momentum

Understanding how and why users are interactive with your digital services

How to ensure customer focus is maintained throughout the project lifecycle

Our people

Paul Lakin Dave Grayson Marisa Fewtrell Rob Cheyne