Fluent Interaction is a young creative agency specialising in innovative new media design and communication solutions for the public and private sector.

It’s all about people

Our ethos is based around understanding people. We recognise that the success of our websites, intranets and online applications depends entirely on how well they meet the needs of everyone likely to use them, including our clients.

Our seamless combination of creative visual design with usability ensures that all our solutions meet the needs of the customers AND the needs of your business. Our clients save future effort and cost by ensuring our solutions work before they commit to build.

We care about your business.

The majority of our work comes from existing clients or from a recommendation and is testament to our focus on building long-term relationships with all our clients. We achieve this by remaining flexible to your needs and always striving to exceed your expectations.

We care about your customers (or end-users)

Having spent time talking to the actual people who use websites, applications and other systems we are fully aware of how frustrating it is when people try to use something that has been badly designed. We are passionate about achieving the best user-experience experience possible.

Highly skilled

We specialise in designing systems and interfaces that help save time, effort and offer a rewarding user experience. We also apply our approach across other media both on and offline, giving clients a high level of consistency across multiple channels.

Our range of skills (in-house) include:

• Interface design
• Wireframe and rapid prototype development
• Information Architecture
• Usability testing
• Accessibility evaluation
• Graphic design
• Web animation
• Front-end web development

Organically grown

Fluent was formed in 2003 and is based in a lively area of Clerkenwell, London. Our Clients range from small private companies through to large multi-national organisations.

Over the past 4 years we have put together a team of highly dedicated people all sharing a passion for simple effective (and usable) design. We also have a broad network of resources allowing us to bring in specialist skills as and when required.

In the Summer of 2006 we moved into new offices that include fluent studios, our purpose built usability labs that enable us to run user research in-house and also offer a usability lab for hire in London. We actively encourage other agencies to rent this space as it provides excellent value for money and promotes user-centred design.

Public sector

We have have a partnership with a ‘Catalyst’ registered organisation allowing us to work directly with all local and national government agencies.